NDIS Resources for Participants

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Below is a list of helpful resources to support you in understanding and making the most of your NDIS plan. Click each section to learn more or open the links directly.

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What is the NDIS?

The National Disability Insurance Scheme (NDIS) provides funding to Australians with disability to access the supports and services they need to live more independently and work towards their goals.

🔗 Visit the official NDIS website

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Types of Funded Supports

The NDIS funds different types of supports, depending on your goals and needs. These may include:

• Core Supports – everyday activities and assistance

• Capacity Building Supports – helping you build skills and independence

• Capital Supports – equipment, home modifications, or housing

🔗 Learn more about funded supports

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NDIS Pricing Arrangements and Price Limits

This guide explains how NDIS pricing works, including the maximum rates providers can charge. Support Coordinators use this to make sure your funding is used correctly.

🔗 View the current NDIS Pricing Arrangements

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Using Your NDIS Plan

Once you receive your plan, it’s important to understand:

• How your funding is managed (Self, Plan, or NDIA managed)

• What supports you can use and how to claim

• How to track your funding through the myplace portal

🔗 How to use your NDIS plan

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Plan Reviews and Changes

Plans aren’t set in stone. You can request a plan reassessment (review) if your situation changes or if you believe your plan doesn’t meet your current needs.

🔗 Learn about plan reassessments

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Psychosocial Disability Supports

If you live with a psychosocial disability (a disability arising from mental health issues), the NDIS can fund specific supports to help you build capacity, increase stability, and participate fully in life.

🔗 Psychosocial Disability and the NDIS

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Finding and Choosing Providers

You have the choice and control to select providers that best meet your needs. A Support Coordinator can help you find and connect with the right people and services.

🔗 Search for NDIS registered providers

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myplace Participant Portal

The myplace portal is an online platform where you can view your plan, manage claims, track budgets, and communicate with the NDIA.

🔗 Access the myplace participant portal

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Who to Contact for Help

Click to learn more

• NDIS Contact Centre: 1800 800 110

• National Relay Service: 1800 555 677

• Interpreter Services: 131 450

• NDIS Website: ndis.gov.au

You can also talk with your Support Coordinator for help understanding or using any of these resources.

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Other Government & Community Schemes

In addition to the NDIS, there are other supports you may be eligible for, depending on your state or territory:

Taxi Subsidy Scheme

Provides discounted or subsidised taxi fares for people with permanent disabilities who can’t use public transport.

• Covers part of your fare to make transport more affordable.

• Available in most states and territories (application required).
  🔗 Find your local Taxi Subsidy Scheme
   

Companion Card

Allows your support person to attend participating venues and events with you free of charge.

• Accepted at cinemas, public transport, events, museums, theme parks, etc.

• Managed at state/territory level.
  🔗 Learn more about the Companion Card
   

State-Based Health and Disability Services

Some services remain outside of the NDIS and are managed by your state or territory government, such as:

• Hospital transport services

• Equipment loan programs

• Crisis services

• Concessions and rebates (e.g. electricity, rates, public transport)
  🔗 Find your state or territory contacts
   

Carer Gateway

A national program providing practical services and support for carers, including counselling, respite, and financial assistance.
🔗 Visit Carer Gateway

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Centrelink and Concessions

Participants may also be eligible for:

• Disability Support Pension (DSP)

• Carer Payment / Carer Allowance

• Health Care Card

• Mobility Allowance (for some)
  🔗 Visit Services Australia
   

Tips for Using These Resources

• Start with the “What is the NDIS?” section if you’re new.

• Bookmark key pages (like pricing and plan usage).

• If anything feels confusing, bring your questions to your Support Coordinator — that’s what I'm here for.